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The Impact of Transcription AI and Speech Analytics in Customer Contact Centers
The Impact of Transcription AI and Speech Analytics in Customer Contact Centers

Explore how transcription AI and speech analytics are necessities in modernizing customer service.

Juhi Jain
Juhi Jain
The Role of VoiceAI in Advancing Virtual Assistant Technologies
The Role of VoiceAI in Advancing Virtual Assistant Technologies

NeuralSpace's Arabic speech-to-text services achieved an impressive 91% accuracy in a recent benchmarking test.

NeuralSpace
NeuralSpace
How call centers are turning audio into insights with speech analytics
How call centers are turning audio into insights with speech analytics

VoiceAI can sift through vast amounts of audio data, extracting valuable insights about customer desires, concerns, and areas of improvement. By utilizing speech analytics, call centers can not only reduce labor costs but also elevate customer service.

NeuralSpace
NeuralSpace

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Featured

Maximizing Content Reach: How Broadcasters Are Leveraging AI To Unlock Global Growth
Maximizing Content Reach: How Broadcasters Are Leveraging AI To Unlock Global Growth
Explore key trends and challenges shaping the media industry in 2024, and three innovative ways in which AI is unlocking global growth for streaming services.
October 24, 2024
Fast-Track Content Localization with NeuralSpace LocAI
Fast-Track Content Localization with NeuralSpace LocAI
Insights into how the adoption of AI technology slashes the content turnaround time by up to half in our experiment.
October 24, 2024
Maximizing Localization Efficiency with LocAI Analytics
Maximizing Localization Efficiency with LocAI Analytics
Delve into how LocAI addresses challenges of team management, time zones, and freelancing to empower teams in the dynamic subtitling landscape
October 24, 2024
Leading the way in Tagalog Speech Recognition
Leading the way in Tagalog Speech Recognition
Our model outperforms Google, Azure, and OpenAI, with an 81.55% higher accuracy than Google.
October 24, 2024